What do you need help with?
FAQ
- How can I get access to my company's Convoy website account?
- What should I expect during a scheduled site maintenance?
- How do I change shipment details after it has been built?
- How do I reset my password?
- How can I get in touch with my team?
- What is a DUNS number?
- Can I pay with a Credit Card?
- Can I update my profile name and email address?
- Why can't I see the driver's movement for a specific shipment?
- What happens if I exceed volume on a contracted lane for Convoy shipments?
- How do I know if the price I receive is my contract rate or an instant quote?
- How do I submit a ticket or support request?