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What to expect when you book your first load with Convoy

 

 

What to expect when you book your first load with Convoy:

  • The rate you see is the price you pay. 
  • Once you book a truck Convoy technology immediately gets to work finding a carrier for your shipment.
  • You will get a confirmation as soon as a carrier is assigned to your load. Convoy has an extensive network so carrier assignment lead time will vary.
  • Shipment tracking is available through Convoy’s website. We offer 24/7 visibility and live GPS tracking from the point where a load is accepted by one of our carriers to when it’s dropped off at its destination. 
  • Lastly, Convoy will send invoices within 7 days of a shipment’s completion. You can request an early copy of an invoice by emailing AR@convoy.com. We also offer a credit card prepayment option if needed.



Still looking for more information? Check out these articles: 

Automated matching

Convoy’s Digital Freight Network

Booking a shipment from a quote

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