Shipper Help Center

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How do I reset my password?

Shippers can change their password by going to and selecting Reset your password under the login credential fields.

When you request a password reset, Convoy will send a link to the email that you provided to set a new password. You will be able to login immediately.Screen_Shot_2021-08-25_at_3.09.59_PM.png

Screen_Shot_2021-08-25_at_3.15.37_PM.pngIn order to protect your privacy, we temporarily lock accounts after several unsuccessful login attempts. If you find yourself locked out of your account, no worries! You will be able to retry login after 30 minutes.

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