We hold our carriers to the highest industry standards, enabling us to provide superior service levels to shippers. Convoy’s Quality & Compliance team utilizes continuous carrier monitoring technology, with automated input from both industry regulators and customer feedback to build a safe and high performing network. We are committed to raising the bar for carrier safety and using innovation and technology to do so.
To date, we have achieved:
- 100% compliant carrier assignment.
- 1/20th claims-incident ratio compared to the industry average.
- 16% lower predictive crash rating than the industry average.
Learn more about our industry-leading quality and compliance program here.
If you have questions about a specific carrier's performance, please email firstname.lastname@example.org.