Carrier quality and compliance

We hold our carriers to the highest industry standards, enabling us to provide superior service levels to shippers. Convoy’s Quality & Compliance team utilizes continuous carrier monitoring technology, with automated input from both industry regulators and customer feedback to build a safe and high performing network. We are committed to raising the bar for carrier safety and using innovation and technology to do so. 

To date, we have achieved:

• 100% compliant carrier assignment.
• 1/20th claims-incident ratio compared to the industry average.
• 16% lower predictive crash rating than the industry average.

Learn more about our industry-leading quality and compliance program here.

If you have questions about a specific carrier's performance, please email [e-mail].