What do you need help with?
Shipping with Convoy
Convoy’s Digital Freight Network
- Convoy’s Digital Freight Network (DFN)
- Freight services
- Industries we serve
- How Convoy is different from other transportation providers
- The Convoy website
- Carrier quality and compliance
Onboarding with Convoy
- Inside Convoy’s next-gen shipment visibility
- What to expect when you book your first load with Convoy
- Managing user accounts
- Dashboard Overview
- Requesting contracted rates from Convoy
- Bulk Uploading Data to Convoy Account
- Upload a spreadsheet to quickly quote and build shipments in bulk
- Configure bulk upload settings
- Creating a shipment
- Adding a Location
- Shipment scheduling with Convoy
- Adding and Removing Stops For Convoy Shipments
Track and Complete
- Shipment Overview
- Shipment status updates and alerts
- Tracking your shipments
- Sharing shipment status with your customer
- Shipment completion and Bill of Lading (BOL) receipt
- Canceling a shipment
- How can I get access to my company's Convoy website account?
- What should I expect during a scheduled site maintenance?
- How do I change shipment details after it has been built?
- How do I reset my password?
- How can I get in touch with my team?
- What is a DUNS number?